June 12, 2024
James was great to deal with and…
James was great to deal with and customised our order to suit perfectly. We will be using Flashbay again in the future for ... Read more
Recent Reviews of Essential
March 13, 2025
This was my first experience of using…
This was my first experience of using Flashbay and the whole experience was flawless. Tom James was so helpful and sent out a few samples for me to look at, which I loved. The order was placed quickly and arrived well packaged too. I am a very happy customer and would use them again without a shadow of a doubt.
March 12, 2025
Top customer service.
Fantastic customer service and good communication throughout process. Very happy with product. Thank you!
March 12, 2025
Great Quality branded pens
Theodore was very helpful in helping us design our branded pens (and very patient with all our decisions!)
Thank you again.
They are great quality and arrived very fast too.
March 11, 2025
Great Service
When asked for a sample pen James sent it promptly. He was very patient as we (slowly) figured out exactly what kind of pen to get. He also sent mock-ups of how our logo would look on the pen we chose. We ended up with a great result. I felt proud as I placed a new pen on every employee's desk.
March 5, 2025
Erwan was great to deal with
Erwan was great to deal with.
He kept me informed each step of the way and his communication was great.
February 27, 2025
Erwan was informative but never pushy. I took a while to make up my mind and he respected that.
Erwan was patient as I was working full time and looking for merch for my little start up. He knew to just touch base occasionally but to leave me to get back to him or I probably would have become annoyed. He wasn't pushy.
February 24, 2025
Would highly recommend.
Would highly recommend.
We have used Flashbay for a number of promotional items now, and the level of service is great. Excellent value for money, with a team at the end of a phone or email to support where needed.
Our customer support advisor Rob White always keeps us updated on the status of tour orders, and is very proactive with his support.
January 23, 2025
Erwan was great to work with clear…
Erwan was great to work with clear communication and quick response time. Super helpful over the phone, making sure I was guided through the process aswell as adjusting the many quotes and being flexible with the different combinations of orders.
